Payment Terms

Strategic Sourcing - Payment Services makes every effort to ensure timely processing of payment requests:

  1. Checks are issued twice a week.
  2. Payment is considered to be complete on the day the check is issued.
  3. If check pick-up is requested, it must be approved by the Associate Director of Procurement to Payment Services in advance.

The average processing time for payment requests depends on the transaction type:

  • Purchase Orders are paid within 30 days of invoice date. Purchase order invoices can be submitted by the supplier in the CSUBUY Supplier Portal or by the department using the Invoice Submission Form.

    Important: An invoice uploaded to the Requisition in CSUBUY will serve as backup documentation for the request. The invoice will not be forwarded to Strategic Sourcing - Payment Services for payment.

  • Direct Payments are paid within two weeks of receipt in Strategic Sourcing - Payment Services.
  • Employee/Student Reimbursements are paid within two weeks of receipt in Strategic Sourcing - Payment Services.
  • Travel Reimbursements are paid within two weeks of receipt in Strategic Sourcing - Payment Services.

Payments may be delayed if:

  • The SJSU department has not invited their supplier to onboard with CSUBUY.
  • The supplier has not completed their profile in the CSUBUY Supplier Portal.
  • The supplier information is being verified by the Chancellor's Office.
  • The supplier has not been entered into the CSU master supplier list.